Process when Migrating to Google Workspace

Over the years we've assisted countless companies in migrating to Google Workspace (formerly G-Suite). The process isn't something to be afraid of, in-fact the benefits to productivity and coherence of services why companies make the move in the first place, but a nice little process list never hurt nobody. 

Procedures when Migrating to Google Workspace:​

Homework for the client (YOU), to provide your IT Team (US):

• Admin access to your domain DNS (often godaddy, network solutions, bluehost etc - Ask your web dev if you don't know what this is). Or, we can run a reverse lookup and try and track it down. 
• Admin access to your current email provider, where you manage/create emails addresses. This may be the same as the domain DNS above but sometimes not.
• Make a list of users Full Names, Emails and Passwords, they are needed to migrate old email to google's servers. 
  • Include in this list what application the user uses to do email eg. apple mail, outlook/365, web-based etc. 
  • Also include in this list IF the user needs contacts, calendars, and notes migrated. 
  • Also include if the user has email signatures that need migrating, and/or special rules/filters. 
• Sign-up for a new Google Workspace Account with recurring billing.

What we do to make the migration happen:
*During this time your email functions as normal.

• We'll review your domain DNS access, MX records, and existing email user accounts. 
• We'll setup your google workspace account and verify your domain with google via a DNS entry.
• We'll create all the new email accounts for you users to match the ones they have currently. 
• We'll begin the migration of users existing email to the google server and verify success.
• Schedule a day to switch the servers over, expect users to lose email access for 24-72 hours.
• Create any tutorial videos for email setup to distribute to users, or schedule a live zoom tutorial. 
• Schedule time needed to manually migrate any users contacts, calendars, and notes - as requested. 

MX (mail exchanger) Switchover *you will lose access to email for a few hours (up to 72 hours).

• We'll make the MX record change and mail will begin to flow to the new google servers. 
• Users will need to set up their mail apps with the new google credentials (Macs, PCs, iPhone/iPads).

After Support
When the process is done there's bound to be little things that need ironing out. Our team will provide support as needed to users experiencing these issues. 

That's it. Easy! 

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