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IT Client

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Full User Name to be Onboarded *

First

Last

Business Name *

New Users Email *

New Users Direct Phone Number *

Expiration Month *

Year *

MAC SERIAL *

Billing Address *

Line 1

Line 2

City

State

Zip Code

Country

Agree to terms *

I have read and agree to the terms.

By clicking this box you acknowledge that you are entering into a month to month relationship with Easy Macintosh Support (EMS) for Monthly Managed IT Services. You agree to allow EMS to auto bill you monthly (the 28th of every month). Your relationship with EMS is cancelable at any time via email. Any outstanding balance would be billed immediately upon cancelation.

Submit

Complete the form to the left to begin your monthly managed IT support.

Total Office Remote IT™ Terms:

$25/Month/Mac (Billing is adjustable as macs are added or removed from IT circulation).
Includes monthly remote hard drive tests.
Includes monthly remote updates and firmware upgrades.
Includes monthly remote virus and malware scan and removal.
Includes monthly remote OS optimization for top performance.
Includes monthly network and security review and upgrades.
Includes monthly server review (if applicable).
All Total Office Remote IT™ services are completed via remote in screen sharing.

1-Hour Response™ Terms:

On-Site technical support is billed at $119/hr with 1 hour minimum. All other 1-Hour Response services are billed in 15 minute increments.
Includes 7 days a week secure email and text support line.
Includes employee help desk phone line.
Includes online support ticket system.
Includes instant remote control based support.

Managed IT

Your entire IT infrastructure, updates, OS optimization, security, and monitoring, covered.

Help Desk

Expert Mac-Only technicians are available via phone, remote session, or office visits.

1-Hour Response™

1-Hour Response™ available via text, phone and email from our team of experts.

Cloud Services

Email, contacts, and calendars, synced. Encrypted Mac and server backup, ready when you need it.

iDevice Management

Configure, sync, update, and secure your iPhones and iPads. Backups, stolen device location, and remote support for peace of mind.

Performance

Keep your Macs and iDevices running at top speed for maximum productivity. Repair, maintenance, and troubleshooting, all included.

Easy Macintosh Support knows smart companies only pay for services they use. Our Total-Office Remote IT covers all your monthly IT maintenance, and our 1-Hour Response™ support covers the rest.
This is the most concise billing available anywhere. Complete coverage.

Total-Office Remote IT

$25 per Macintosh

Automatic Monthly Billing*

Every month we remote into your office and perform:

OS, Hard Disk and SSD tests on all Macs.
Run all OS updates and patches.
Scan and Remove malware.
OS optimization and system performance cleanup.
Review, update your Wi-Fi + Wired Network IT Settings.
Review IT Security, update, and patch.
Identify any potential problems for review with client.

1-Hour Response™

$99/Hour

Billed in 15 minute increments, unless otherwise stated.

Call us when you need us and we'll be there for:

On-Site Technical Support (1 Hour Minimum, then by minute).
7 Day a week Secure-Email and Text-Line (8 am - 8 pm).
Staffed Help-Desk Line (Mon - Fri 9 am - 5 pm).
Remote-Control based troubleshooting and technical support.
OS optimization and system performance cleanup.
iDevice Management, Syncing, Backups
IT Consulting, decision and technology purchase support.

SCHEDULE ON-SITE MAC IT SUPPORT

Why EMS? 145 5-Star Yelp! Reviews, 34 5-Star Google Reviews and a 9.8 Rating on Locality.

Since 2004 Easy Macintosh Support has led the way with the best customer service and response time in the IT industry. We are proud of our rock solid 5-star reputation online, and pride ourselves as the highest rated Macintosh IT in the Bay Area. We're down to earth IT experts who are easy to communicate with and provide exceptional results. We fully comply with HIPAA privacy for all of our customers and take security very seriously. We're family run, third generation Bay Area natives who support local causes and initiatives. We excel where others come up short.